Night Guest Service Agent

at  Marriott International Inc

Job Number 24053071
Job Category Finance & Accounting
Location Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Night Guest Service Agent because together, we are better. Start your career at Sheraton, where you don’t just work - you belong.

POSITION SUMMARY:

• Assist guests arriving and departing the hotel through the check in and departure process
• Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements
• Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings
• Support the front office team in general operational tasks
• Take guest reservations and perform cash handling & credit card responsibilities
• Be an expert on the hotel and the surrounding community, know it inside and out to exceed guest expectations

Please refer the Job description for details