Night Manager

at  The iNUA Collection

ARE YOU PASSIONATE ABOUT HOSPITALITY? DO YOU THRIVE IN PROVIDING EXCEPTIONAL SERVICE AND ENSURING GUEST SATISFACTION EVEN DURING THE LATE HOURS? IF SO, WE HAVE THE PERFECT OPPORTUNITY FOR YOU!

Our hotel, part of The iNUA Collection is now looking for a dedicated and experienced Night Manager to join our team. As a prestigious member of The iNUA Collection, we uphold the highest standards of hospitality, ensuring each guest experiences a memorable stay.

REQUIREMENTS:

• Previous experience in a hotel night management role preferred.
• Excellent communication and customer service skills.
• Strong leadership abilities with the capacity to manage a team effectively.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Flexibility to work overnight shifts, including weekends and holidays.
• Knowledge of hotel operations and hospitality industry standards.

• Oversee all overnight operations, ensuring smooth and efficient functioning of the hotel.
• Welcome guests upon arrival during late hours, providing a warm and hospitable atmosphere.
• Manage the front desk and handle guest inquiries, requests, and check-ins/check-outs.
• Supervise the night team, providing guidance and support as needed.
• Ensure security protocols are followed and maintain a safe environment for guests and colleagues.
• Handle any guest complaints or issues effectively and professionally.
• Conduct nightly audits and reports to ensure accuracy and compliance.