Night Porter

at  Druids Glen Hotel Golf Resort

Are you an energetic, highly motivated individual looking for employment?
If so, Druids Glen Hotel & Golf Resort is looking for a Night Porter, the hours involved will include week end work. This position involves night time work from the hours of 11pm - 7am.To meet, greet and help carry guests luggage on arrival and departure.

• To be responsible for the routing cleaning of public areas and toilets within the hotel as outlined in your nightly checklist.
• To ensure that all breakfast room service cards are collected each night.
• Service of early morning refreshments and breakfasts to hotel residents.
• The up-keep and implementation of standards with the department in accordance with quality system agreed
• Carry out any special cleaning of specific task (Job of the Day) as well as normal service required in specified length of time
• To operate plant & machinery with due care and attention ensuring adherence to health & safety procedures
• To carry out the hotels customer care policies at all times
• To communicate hotel services to guests
• To ensure that you present to work wearing the relevant uniform and to the highest possible standards of personal hygiene and appearance
• To ensure that all reasonable care is taken for the health and safety of yourself, other employees, guests and any other persons on the premises
• To ensure that house policies regarding lost property are complied with at all times
• To check in to the hotel all guests arriving late at the hotel according to hotel procedures and policies.
• Answer the hotel switchboard in a courteous and helpful manner. Taking messages on behalf of guests and management and ensuring such messages are passed on promptly and accurately.
• Selling on of bedrooms during the night to reputable clientele in accordance with hotel procedures.
• The Service of light food and drinks to hotel residents and to bona fida guests of the residents and to account properly for all such transactions.
• Accounting accurately for all monies and charges on behalf of the hotel and ensure that all such monies and charges are transferred to the duty receptionist in the morning.
• Regular security patrols to ensure (a) Safety of our guests, (b) Safety of our staff, (c) Safety and security of the premises and its property, ensuring that all exterior door and windows are secured and alarmed. These patrols take place at regular intervals throughout the night and should focus on fire safety in particular.