Night Receptionist

at  Apukka Resort

The Front Desk is the heart of the operations at Apukka Resort, and its employees play a crucial role in creating memorable customer experiences and driving additional sales. We are seeking individuals for our night reception who can consistently exceed customers’ expectations with their captivating nature and authenticity.
The Night Receptionist plays a significant role in ensuring a safe and secure environment for our guests, handling their requests and concerns during nighttime. Duties include check-in and check-out, selling Apukka Adventure activities, and managing the souvenir shop. Most of the night is spent preparing for the next day’s arrivals and making cash reports. You will work closely with other departments, but most of the night you will work alone. We are looking for positive customer service professionals who genuinely care about our guests and work with admirable precision.
We require previous experience in reception work, fluency in spoken and written English, a responsible approach to work, the ability to handle pressure in a busy environment, and excellent problem-solving skills. Tasks require overall workload management, initiative, and teamwork skills.
Working hours: 23:00-07:00 on weekdays and weekends.
3 nights/week = 22.5 hours. Minimum 67.5 hours/3 weeks.
Work begins: 28.10.2024.
Work duration: until 30.3.2025.
Salary: by agreement.
If you cannot see the embedded video, you can take a look at it from the link: https://youtu.be/oCSdftL07DY

DESIRED SKILLSET AND QUALIFICATIONS:

• Fluent in English
• Good cooperation skills
• Flexibility
• Customer service spirit and hospitality
• Positive attitude
• Capability to work alone in a shift

Please refer the Job description for details