NOB, Global Service Desk Analyst (For Malaysian Nationals Only)

at  United Nations Development Programme UNDP

Kuala Lumpur, KL, Malaysia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate07 Sep, 2024Not Specified08 Jun, 20242 year(s) or aboveIct,Salesforce,English,Sharepoint,Communication Skills,Collaboration ToolsNoNo
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Description:

Job Identification
18744
Locations
Kuala Lumpur, Malaysia
Posting Date
06/06/2024, 03:25 AM
Apply Before
06/21/2024, 03:25 AM
Job Schedule
Full time
Agency

4. PARTICIPATE IN KNOWLEDGE MANAGEMENT PROCESS.

  • To create knowledge article for new rollouts/features for user community and incident resolution.
  • To create quality content or knowledge articles based on incident’s finding to strengthen internal GSCB capacity to support.
  • To provide support in improving, updating knowledge articles based on user’s feedback ensuring content is relevant and up to date.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:2.0Max:4.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Other

Graduate

Management or business of ict or-related area is required or

Proficient

1

Kuala Lumpur, Malaysia