Northern Scotland Service Leader

at  Department for Work and Pensions

JOB SUMMARY

The Northern Scotland Service Leader role is a fantastic opportunity to make a real difference in people’s lives, through the power of work. Delivering through the geographically vast area of the Scottish Highlands and Islands; from Shetland to Inverness, from Buckie to Isle of Skye.
You’ll be at the heart of delivering on the UK Governments employment ambitions. Leading and inspiring dedicated teams of multi-disciplinary professionals to improve opportunities for all through work and tackle poverty by maximising employment. Ultimately delivering a high-quality welfare system that leaves no one behind. To achieve this, you will need to engage and influence, at senior levels, the wider UK Government, Scottish Government and Scottish Local Authorities.
Equally as important, you will lead Scotland’s Capability Team and Visiting Service. The Capability Team ensures all of Scotland 3,000 strong workforce have the right knowledge and skills to deliver for our customers. While the Visiting Service supports our most vulnerable customers across every region in Scotland, ensuring no one is left behind.

JOB DESCRIPTION

• Lead the geographically vast Northern District of 180 staff across 12 job centres, using full range of levers to drive the delivery of a high-quality welfare system.
• Accountable for the quality, performance and leadership of multi-disciplinary teams including over 60 Visiting Officers as part of Scotland’s Visiting Service, Scotland’s Capability Team and Northern’s Job Centre and Employer & Partnership Teams.
• Lead our Employer and Partnership Strategy focused on bringing the concurrent powers of the UK Government and Scottish Government to bear on our labour market to improve opportunities for all, through work.
• An active member of the Scotland Senior Leadership Team. Including driving forward the DWP priorities, transforming and modernising our services, visible senior leadership, developing the strategic narrative, and owning communications with clarity and conviction.
• Build effective relationships with internal and external stakeholders, at Director level, to influence and drive forward DWP strategic priorities.
• As a Senior Leader, you will role model DWP values and behaviours to create an environment that is inclusive, where people can be their best.
  The above covers the main duties and requirements of the Northern Scotland Service Leader role. This job description is not exhaustive and may change over time depending on Departmental priorities.
  This role requires the successful candidate to be in the office 5 days per week, with regular visits to all site across Northern District: - Buckie, Dingwall, Elgin, Forres, Fort William, Invergordon, Inverness, Kirkwall, Lerwick, Portree, Stornoway and Wick.
  Travel will also be required across Scotland, as part of the leading both Scotland Capability Team and Visiting Service, as well as being a part of Scotland Senior Leadership Team.

TECHNICAL SKILLS

We’ll assess you against these technical skills during the selection process:

• Presentation question at Interview.

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Operational Delivery