OAG - Crime Victim Services | Administrative Assistant II | 24-0618

at  OFFICE OF THE ATTORNEY GENERAL

OAG - Crime Victim Services | Administrative Assistant II | 24-0618 (00042216)
Organization: OFFICE OF THE ATTORNEY GENERAL
Primary Location: Texas-Austin
Work Locations: Crime Victims Comp Program 1106 Clayton Ln Suite 500 E Austin 78723
Job: Office and Administrative Support
Employee Status: Regular
Schedule: Full-time
Standard Hours Per Week: 40.00
State Job Code: 0152
Salary Admin Plan: A
Grade: 11
Salary (Pay Basis): 3,416.67 - 3,416.67 (Monthly)
Number of Openings: 1
Overtime Status: Non-exempt
Job Posting: May 10, 2024, 11:19:45 AM
Closing Date: Ongoing
Description

GENERAL DESCRIPTION

The Crime Victim Services Division of the Office of the Attorney General (OAG) is seeking an Administrative Assistant that performs routine administrative support for the Central Records section. The position responds to both written and verbal inquiries concerning claim status, payment, and general information about the program. The position assists in complex mail and document imaging operations.
This position may be eligible for telework up to three days per week once trained. Employees must have a secure, dedicated workspace with Internet service, ability to maintain a reliable consistent work schedule, and be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours.
Flexible work arrangements, to include flexible work schedules and/or telework, may be considered relative to business need after training.
The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State’s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.

MINIMUM QUALIFICATIONS

• Education: Graduation from high school or equivalent
• Experience: Two years of full-time experience working in the following (or closely related) fields: administrative support, customer service, clerical, general office experience; may substitute sixty hours from an accredited college or university
• Skill in handling multiple tasks, prioritizing, and meeting deadlines
• Skill in effective oral and written communication
• Skill in exercising sound judgment and effective decision making
• Ability to receive and respond positively to constructive feedback
• Ability to work cooperatively with others in a professional office environment
• Ability to provide excellent customer service
• Ability to arrange for personal transportation for business-related travel
• Ability to work more than 40 hours as needed and in compliance with the FLSA
• Ability to lift and relocate 30 lbs.
• Ability to type 35 wpm (Typing test required at time of interview)
• Ability to travel (including overnight travel) up to 5%

PREFERRED QUALIFICATIONS

• Experience: In document imaging and data entry
• Other Language: Ability to proficiently read, write, and speak Spanish

Please refer the Job description for details