Office Administration Clerk

at  Canadian Red Cross

Employee Working Location : In-person (Richmond, BC)
Employment Status : Temporary full-time (2 months)
Salary Band : $21.00/hour
The Canadian Red Cross (CRC) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

• Review the Monthly Equipment Status Report (ESR) and follow up with clients or healthcare professionals regarding the ERSs that were not returned.
• Confirm with clients that equipment is still in use and in good working condition, and advise the Assistant Coordinator when equipment needs return or repair.
• Track the progress of ESR follow-up on the shared ESR spreadsheet; regarding returned ESR letters by contacting the client/family or the health care professional to update records with current client information; respond to client incidents and prepare incident reports promptly.
• Work in collaboration with the Partner Services Associate, interpret and follow the program policies and contract provisions and communicates them to health professionals and clients as required.
• Report and consult with Assistant Coordinator regarding vulnerable client needs.
• Forward inquiries from clients, healthcare professionals, and the public to the Assistant Coordinator regarding program eligibility.
• Integrate volunteer resources within the scope of responsibilities, as required.
• Participate in disaster planning, preparation and response, as required.