Office Administrator - Residential|Melbourne - Remote

at  Acumentis

Work options: Hybrid
Please note, the role requires physical attendance in the Melbourne office 2-3 days per week and is not fully remote.

ABOUT THE APPLICATION

If working with Acumentis in this period of growth sounds like something you are looking for, please apply today via the online link provided! If you have any questions regarding the role, please contact the People Team (people@acumentis.com.au). Please note, we are unable to consider emailed applications.
Acumentis is proudly a 2024 Circle Back Initiative Employer - we make a commitment to our candidates to respond to every applicant.
Acumentis embraces and values the diversity of culture, working arrangements, sexual orientation, and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome the unique contributions of all people. We embrace and celebrate the value of Indigenous people, their skills, and their contribution to our organization.
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ACUMENTIS PRIDES ITSELF ON OUR GUIDING PRINCIPLES, AND WE ASK OUR NEW TEAM MEMBERS TO DO THE SAME. WE ASK YOU TO LEAD YOURSELF (NEVER QUIT), HOLD YOURSELF ACCOUNTABLE (WALK THE TALK), WHILE SUPPORTING THE INTERNAL TEAM, AND LIAISING DIRECTLY WITH EXTERNAL STAKEHOLDERS (SUPPORT OUR PEOPLE AND CLIENTS), ALL WHILST ACTING FAIRLY AND REASONABLY (EMBRACE EQUALITY OF OPPORTUNITY).

Are you ready to put your strong administrative and support experience to use in an organisation that values your impact? Are you ready to take on a new job that provides an environment to grow yourself and your career? Acumentis would love to welcome an office administration champion to support our residential Property Valuers throughout the Melbourne region with a full-time permanent position. You will be provided with full training in order to set you up for success.

ABOUT THE ROLE

Your role will be assisting the team and adding value from your experience and knowledge in support and administration. Some of the things you will be doing:

• Report compilation and formatting
• Liaison with client representatives
• Customer service, over the phone and online
• Use of valuation systems
• Supporting management with general tasks as required
• Being the ‘go-to’ person for your team of Valuers

You’ll be a great fit for us if you have:

• Previous customer service experience highly regarded, but not essential
• Friendly, helpful and courteous phone manner
• Efficient and able to co-ordinate appointments on behalf of our team of valuers
• Able to manage stress under pressure
• Strong IT skills – fully competent with all Microsoft Office applications
• Working knowledge of locations across Albury-Wodonga
• Excellent standard of verbal and written communication skills
• Reliable attendance and conscientious work ethic

We’ll be a great fit for you if:

• You’d like an extra day of leave for your birthday, study or volunteer opportunities
• You’d like to take advantage of employee benefits such as bank partnerships, access to Employment Hero Discounts and a full wellness calendar of activities – with new benefits added each month!
• You’re looking to join a business with a strong national presence, where relocation can be supported
• You’d like to ensure your life/work balance through flexible work arrangements
• You’d like mentoring from industry leaders to guide your career, and create a guaranteed pathway for our twice-yearly promotion program

It is a condition of employment that staff is to have a Police Clearance (paid for by the business).