Office Agent Class II - Horizon

at  Lester B Pearson School Board

QUALIFICATIONS:

Hold a Diploma of Vocational Studies in a specialty appropriate for the class of employment, a Secondary School Diploma or a diploma or an attestation of studies recognized as equivalent by the competent authority.

OTHER REQUIREMENTS:

• Must be completely bilingual (French and English)
• Must have a receptive and friendly attitude
• Must be able to communicate with staff, students and their parents
• Must have knowledge of Microsoft Word and Excel – Testing required
• Must have knowledge of Google Suite
• Knowledge of GPI
• Excellent interpersonal and communication skills
• Excellent organizational skills and initiative
• Ability to work in a team environment
• Able to work autonomously
• Must be able to multi-task
• Accuracy, attention to detail, strong organizational skills are essential
• Must have the ability to meet deadlines, particularly during peak periods
• Must be able to effectively communicate updates and information to other staff members

• Perform reception duties, such as answering phone, responding to emails, greeting students/staff/guests
• Must be able to prioritize and delegate traffic in the office.
• Must have the ability and disposition to deal with the public
• Must take accurate messages
• Must manage the entry of visitors and maintain an environment conducive to work at reception
• Must respond to student/staff/general public inquiries by phone, email and in person
• Responsible for accepting deliveries and ensuring they are sent to the appropriate person/department
• Responsible for maintaining accurate and updated student files
• Will attend to students who are ill or require minimal health care
• Entries into GPI must be accurate and timely
• May be asked to work flex hours such as evenings, weekends and summer periods
• Must be able to effectively communicate updates and information to other staff members
• Must maintain and streamline filing system procedures