Office Clerk Senior - Student Records

at  Tempe School District No3

JOB DESCRIPTION:

Performs data entry, verifies information and handles incoming and outgoing requests for student records.

QUALIFICATIONS:

• Education and/or experience equivalent to a High School Diploma or GED
• One (1) year of general office clerical experience
• State of Arizona Identity Verified (IVP) Fingerprint Clearance Card
• Completion of District administered skills tests
• May require a valid Driver’s License

KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS:

• Knowledge of District policies and procedures, Federal and State rules and regulations, Governing Board and school operations
• Knowledge of federal, state and District rules and regulations related to area of assignment
• Knowledge of computer software and databases pertinent to area of assignment
• Knowledge of file maintenance/record keeping practices and procedures
• Skill accurately and efficiently entering, updating and retrieving data into a variety of databases
• Skill in organization and maintaining confidential files and records
• Skill handling multiple tasks simultaneously
• Skill following verbal and written directions
• Skill utilizing customer service techniques in responding to inquiries, requests and complaints
• Skill establishing and maintaining effective working relationships
• Skill in, but not limited to:
• Email
• Google Drive applications
• Word Processing
• Spreadsheets
• Databases
• Use of standard office equipment

ESSENTIAL FUNCTIONS:

(Essential functions, as defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all duties and responsibilities performed by incumbents of this class.)

DUTIES AND RESPONSIBILITIES:

• Process requests for student records.
• Coordinate, update and maintain confidential student records.
• Input, maintain, update and search student information system and databases for records and reports specific to area of assignment.
• Review student files for
• Maintain files in proper order.
• Prepare files for archiving.
• Retrieve archived records as needed.
• Record disposition of all incoming and outgoing files.
• Respond to inquiries by phone.
• Assists with student registrations.
• Assist parents as needed.
• Assist school office and/or department staff as needed.
• Perform other duties as