Office Manager

at  Gravity Global

Gravity Global is the world’s most awarded marketing consultancy specialising in brands operating in complex markets. Led by strategy, innovation, technology, data and creativity, we create brand-and-demand marketing programmes that drive transformational growth for our clients.
With 14 wholly owned offices across the US, Europe, and APAC, you can develop a truly global career in a rapidly scaling organisation.
We are seeking a proactive and organised Office Manager to join our team on a part-time basis, with flexibility on hours designed to fit around parental or other commitments.
Based in the Norwich office, the Office Manager plays a vital role in maintaining a safe, positive and productive work environment. This position is essential for the smooth and effective day-to-day operations of our office, ultimately facilitating better service delivery to both internal and external clients.

SKILL REQUIREMENTS:

• Previous experience in office management or administrative support roles
• Strong organisational and multitasking abilities, with meticulous attention to detail
• Excellent communication and interpersonal skills
• Proficiency in handling administrative and clerical tasks
• Capability to manage responsibilities with discretion and accuracy
• Ability to create a welcoming and efficient office environment
• Flexibility to adapt to changing priorities and requirements
• Commitment to continuous improvement and professional development
• Positive attitude, proactive mindset, and a willingness to take on new challenges

KEY RESPONSIBILITIES:

• Manage and prioritise incoming correspondence, including phone calls and mail as well as package deliveries.
• Oversee office supplies and equipment, replenishing consumables as needed and liaising with group IT and external vendors.
• Ensuring refreshments are available to staff and visitors, sourcing snacks and beverages, including healthy options, while considering budgetary constraints.
• Organising travel and accommodation for colleagues away on business.
• Ensuring all insurance policies, licences and compliance documents are kept current, including health and safety notices and PRS licencing.
• Collaborating closely with the Associate Director of Operations and the Managing Directors to ensure top-notch service to both internal and external stakeholders.Ensuring the office environment is positive and professional, implementing and enforcing office policies and procedures contributing to a favourable impression of the business.