Office Professional Team Lead (Adult Outpatient, Foley)

at  AltaPointe Health

Overview:
Would you like to be part of a well-established healthcare organization that is genuinely making a positive impact in our communities? Become a member of our team now! This week, AltaPointe is organizing a hiring event. Explore our job opportunities at AltaPointe.org, submit your online application, and then join us for Open Interviews to meet with a recruiter in person! Experience is not required, as we have positions available at all levels.

PHYSICAL REQUIREMENTS OF THE JOB:

• Continuous sitting (extended sitting) up to 2 hours at a time until break or lunch.
• Reaching forward to place paperwork on a document stand.
• Grasping to turn keys in doors throughout facility, grabbing files/paperwork
• Lifting up to 10 pounds.
• Carrying up to 10 pounds to transport small quantity of charts various distances in facility.
• Fine manipulation/dexterity for data entry, writing and handling paperwork.
• Standing and walking frequently throughout shift and to various locations in the facility to file charts and put up supplies.
• Sitting can be in frequent bursts up to 10 minutes. Extended sitting can be up to, but limited to 1 hour.
• Forward reaching, reaching out to front, and overhead reaching with up to 5 pounds to 15 is performed when filing records and charts.
• Forward reaching, overhead reaching and reaching down while filing medical record that can range up to 15 pounds.
• Lifting various ranges from the floor to overhead throughout the day with up to 15 pounds (medical records and supplies).
• Carrying up to 15 pounds various distances.
• Step ladder climbing frequently to access higher shelves for filing and stocking/retrieving supplies.
• Strong grasp/pinch grip needed to use keys in doors and to handle medical records.
• Fine manipulation/dexterity to use computer, write and handle medical records paperwork.
• Must be able to stand for long periods of time, continuously bend, stoop, kneel, crouch, reach and lift at least 10 pounds.
• Must have visual acuity in at least one eye and manual dexterity.
  Qualifications:

High School graduate or the equivalent. Prefer a minimum of two years supervisory experience or proven leadership/training skills. Proficiency in Excel; ability to problem solve and carry out task independently; ability to delegate and respond to the needs of various upper management staff; ability to stand for long periods of time, bend, stoop, kneel, crouch, and/or walk continuously throughout the work day; good oral communication skills; and knowledge of the following must be demonstrated:

• Basic clerical skills
• Use of standard office equipment including computers, copy and fax machines
• Basic medical and psychiatric terminology

Must be 23 years of age or older; has and maintains a valid Alabama driver’s license with a good driving record and must have proof of current liability insurance.

General responsibilities

• Supervises daily office operations
• Ensures daily office operations are run efficiently
• Works with supervisor to ensure appropriate support staff coverage
• Assists with training of support staff
• Responsible for the coordination of insurance verification
• Ability to ensure that Guarantor lineups and Plans are correct

Responsible for consumer payments

• Collects consumer “out-of-pocket” costs (i.e. co-pays, deductibles, and co-insurance) and prepares receipts
• Prepares and makes deposits, if neede

Other Responsibilities

• Perform quality assurance process as necessary.
• Completes administrative review audits as necessary.
• Passing out prescriptions from the doctor/CRNP/PA to the consumer.
• Perform relief for other staff members.
• Makes copies, faxes documents and performs other related clerical duties as needed

Administrative and other related duties as assigned

• Actively participates in Performance Improvement activities
• Actively participates in AltaPointe committees as requested
• Completes assigned tasks in a timely manner
• Treats consumers with dignity and respect
• Works in a cooperative manner with other AltaPointe employees
• Follows AltaPointe policies and procedure