Office Services Associate

at  Robert Half

We are searching for a diligent and meticulous Copy Clerk to join our team in San Francisco, California. This role is primarily focused on back-office services, handling tasks such as reprographics copy and mail services, both in physical and digital environments. The position also involves providing support for services in hospitality, facilities, audio/visual, and reception. This is a short-term contract employment opportunity.

• Utilize appropriate logs for all office services work
• Ensure that job tickets are properly filled out before beginning work
• Perform work in office services, primarily reprographics, mail, and intake functions according to established procedures
• Follow procedures to run jobs in the proper order
• Communicate with supervisor or client on job or deadline issues
• Meet contracted deadlines for accepting, completing, and delivering all work
• Troubleshoot basic equipment problems and place service calls when needed
• Prioritize workflow and perform Quality Assurance on own work and that of others
• Load machines with various paper, toner supplies, and answer telephone emails
• Interact with clients in person, over the phone, or electronically
• Adhere to policies in addition to client site policies
• Use equipment and supplies in a cost-efficient manner.
• Proficiency in customer service, with a focus on maintaining a positive and detail oriented demeanor in all interactions.
• Familiarity with office functions and operations, including standard procedures and policies.
• Experience in answering inbound calls, demonstrating excellent phone presence.
• Ability to supervise team members, ensuring efficient workflow and adherence to company policies.
• Knowledge of workstation support, including troubleshooting common issues.
• Familiarity with hiring processes, particularly within a clerical or administrative context.
• Proficiency in scanning documents, maintaining logs, and ensuring the proper functioning of office machinery.
• Previous experience with receptionist duties, including greeting visitors and handling incoming communications.
• Understanding of facility operations and policies, particularly within a digital office environment.
• Strong communication skills, both written and verbal, for effective interaction with colleagues, supervisors, and customers.
• Experience with quality assurance processes, particularly in relation to document handling and distribution.
• Ability to distribute faxes and handle service calls in a timely and efficient manner.
• Willingness to work overtime as needed to meet business requirements.
• Familiarity with paper handling and document management.
• Experience using digital platforms for scanning and storing documents.
  Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
  Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
  Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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