Office365 Administrator

at  Recruitment Room

COMPANY MISSION

We are uniquely positioned to support transit bus and rail car manufacturers as well as public transit operators around the globe. We are developing and delivering technology with tangible benefits to public transit.

KNOWLEDGE

• Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
• Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

SKILLS

• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
• Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

ABILITIES

• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
• Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Written Comprehension — The ability to read and understand information and ideas presented in writing.
• Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning — The ability to combine pieces of information to form general rules or
  conclusions (includes finding a relationship among seemingly unrelated events).

• Deployment and Configuration: Implementing and configuring Office 365 services to meet the organization’s requirements, ensuring smooth integration with existing systems and workflows.
• Administration and Maintenance: Managing user accounts, licenses, and permissions within the Office 365 and Windows environment (Hybrid). Performing routine maintenance tasks, such as updates, patches, and backups, to ensure system reliability and security.
• User Support: Providing technical support and guidance to end-users on Office 365 applications and features. Troubleshooting issues, resolving user queries, and conducting training sessions as needed.
• Security and Compliance: Implementing security best practices and compliance policies to safeguard data and ensure regulatory compliance within the Office 365 environment. Monitoring for security threats and taking proactive measures to mitigate risks.
• Performance Monitoring and Optimization: Monitoring the performance and usage of Office 365 services, identifying areas for optimization and efficiency improvements. Implementing enhancements to enhance user experience and productivity.
• Documentation and Reporting: Maintaining documentation of configurations, procedures, and policies related to Office 365 administration. Generating reports on system performance, usage metrics, and compliance status.