Omnichannel Operations Manager

at  Cartier

OMNICHANNEL OPERATIONS MANAGER

Meyrin, GE, CH
Permanent
L’histoire de Cartier repose sur l’audace et la passion. Nous avons adopté un esprit pionnier et audacieux qui continue d’inspirer nos équipes, tous métiers confondus, de nos boutiques à nos ateliers et nos sièges sociaux depuis plus de 170 ans. Nous comptons plus de 9000 collaborateurs de 105 nationalités différentes qui partagent un esprit indépendant et un engagement envers l’excellence, et qui ont pour ambition d’enrichir en permanence l’héritage de la maison en repoussant les limites de la créativité.
Omnichannel Operations Manager
Cartier is looking for an Omnichannel Operations Manager for the Swiss market.
You will oversee and grow a portfolio of both internal and external boutiques, and a set of watch specialist and fragrance POS.
Directly reporting to the Commercial Director, you will act both as Champion and Warrant of a maintained focus, consistency and excellence in the market daily operations, omnichannel accelerations and transformations.

HOW WILL YOU EXPERIENCE SUCCESS WITH US ?

• A minimum of 7 years of experience in a commercial role / operation role
• A minimum of 2 years of experience in Retail
• Full managerial skillset and experience in change management
• Inspiring and motivating leader and strong team player
• Strategic thinking, operational agility, strong analytical and organization skills
• Innovative and entrepreneurial spirit combined with excellent communication and active listening skills
• Inspiring and motivating leader, strong team player
• Fluency in English, capacities in German, French is a plus.
• Ability to do regular market visits

ROLE VISION

True expert of operational efficiency and active leader of transversal upskilling of roles and teams, you will play a strategic role in the definition and implementation of the local commercial omnichannel strategy across all distribution channels.
Equipped with strong and inspiring leadership skills, fueled with a strong performance and client-centric culture, you will manage a team dedicated to the achievement of our commercial and operational ambitions.
You will play a key-role by injecting a transversal intrapreneurial mindset combined to your solid managerial, organizational and analytical skills.
You excel in transversal collaboration as well as in activating relevant synergies to set pace for transformation and continuous improvement at all levels of the organization.
Proactive and innovative, you are solution-oriented and digital savy.