Onboarding Senior Executive

at  TMF Group

Job no: 571813
Work type: Full time
Location: Bogota, Colombia
Categories: Client Onboarding
Office Location: Colombia

KEY REQUIREMENTS:

• Bachelor’s Degree in business administration, industrial engineering and other appropriate field of study or equivalent work experience
• Project Management Professional (PMP) / PRINCE II certification is a plus
• 1 – 2 Proven working experience in project management
• English, speaking and written at B2+

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Advertised: 26 Apr 2024 SA Pacific Standard Time
Applications close: 31 Jul 2024 SA Pacific Standard Time

KEY RESPONSIBILITIES:

• Coordinate internal resources and third parties/vendors for the flawless execution of Onboarding projects of new clients
• Ensure that all onboarding projects of new clients are delivered on-time, within scope and within budget.
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility of Go
• Live dates and timeframes.
• Ensure Onboarding Team’s availability and allocation for client meetings.
• Develop a detailed project plan to monitor and track progress to be shared with staff members and clients
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
• Manage the relationship with the client and all stakeholders.
• Perform risk management analysis and propose potential mitigation plans to stake holders. Establish and maintain relationships with third parties/vendors.
• Create and maintain comprehensive project documentation on process calibration agreements, guidelines, spreadsheets, diagrams and process maps to document needs.
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project. Delegate project tasks to onboarding team resources as required.
• Track project performance, specifically to analyze the successful completion of short and long-term goals through defined KPIs such as slippage of Tasks and CSAT.
• Use and continually develop leadership skills in accordance with TMF principles and values. Perform other related duties as assigned.