Onsite IT Engineer
at Getronics
Budapest, Közép-Magyarország, Hungary -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 26 Sep, 2024 | Not Specified | 27 Jun, 2024 | N/A | Windows,Lenovo,Mac,Laptops,Microsoft Teams,Hp,Mobile Devices,Space Technology,English,Outlook,A+ | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
REQUIREMENTS
- Knowledge of Dell Desktop, Laptops Preferably to Dell Certified Systems Engineer level, HP and Lenovo knowledge an advantage.
- Desktop applications knowledge (MS Office 365, Outlook, Microsoft Teams, etc.)
- Knowledge of mobile devices including smartphones and tablets
- Engineering skills related to Printers, MFD’s & peripherals
- Network patching and connection issue diagnosis
- Excellent knowledge of Windows 10 and Windows 11 and Mac OS
- MS Windows Image installation procedures
- Data backup and restore capability
- Applicant must have a full valid drivers license.
- Ability to resolve hardware issues and basic software problems
- Capable of building (o/s and required software) and deploying PCs (desktop and Laptop)
- Excellent end user training and communication skills
- Ability to work as smart hands onsite for remote support teams
- Ability to explain IT solutions coherently to non-technical staff
- Liaise with Service Desks and other supports teams in different countries
- Fluency in English
PREFERRED SKILLS
- MCSE certification
- Manufacturer Enterprise server certification
- SAN Server
- A+
- Network+/CCNA
- Dell / Other vendor Certification to Enterprise level or above
- Experience in a data centre and in smart space technology is advantageous.
Responsibilities:
- To respond to all allocated calls on both the hardware and software supported, and to resolve the problems within the agreed SLA parameters. Calls will be allocated via ServiceNow
- To carry out installations of new equipment to agreed configurations, ensuring that equipment is fully operational including assisting end users with restoration of data and applications.
- To carry out equipment upgrades and moves as required, including upgrades or re-configurations of software including assisting end users with restoration of data and applications.
- To support office moves and changes including the movement of IT equipment, phones and network patching as required.
- To conduct Asset Audits as requested and inform Asset control of any changes
- To check completeness & clean returned IT equipment and make ready for re-use
- To work as smart hands for remote support teams.
- To Support Asset Management teams to ensure completeness of asset tracking.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Software Engineering
Graduate
Proficient
1
Budapest, Hungary
