Operation Head (SRSF Programme)

at  New Hope Community Services

1. JOB SUMMARY

As the Operation Head at New Hope Community Services, you will play a vital role in driving our mission to bring change into the lives of the displaced and disadvantaged in our community. This position is responsible for overseeing the operational aspects of our shelter / programme, ensuring the safety and well-being of our residents / clients are prioritised. Additionally, you will contribute to refining decision-making processes and implementing strategies to enhance operational effectiveness within the shelter / programme. The Operation Head works collaboratively with our dedicated cross-functional teams, community partners, and stakeholders, to be a Beacon of New Hope to the displaced and disadvantaged in our community.

EDUCATION AND EXPERIENCE:

• Minimum Degree in relevant disciplines
• At least 3 years of relevant working experience in similar sectorsWilling to work shift hours (including weekends, and overnight shifts) and be operationally ready for emergency deployment on off-days.
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  The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment

3. ACCOUNTABILITY

• Reports to Centre Head and Director of Social Work