Operational Analyst

at  Optima Health

Job Title: Operational Analyst
Location: Sheffield S9 – Hybrid working
Salary: £26,000
Contract Type: Permanent
Hours: Full time – Monday to Friday
Right to live and work in the UK is required for this role

ABOUT US

The new Optima Health is the UK market leader in the provision of Occupational Health and Wellbeing services. Formed by the combination of three leading businesses (Optima Health, TP Health and Healthwork), the new Optima Health is more than the consolidation of the individual legacy businesses, our combined and complementary capability means we can offer unrivalled clinical expertise and industry leading tailored solutions to our clients. Our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.
Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks, with touchpoints all the way through and support from your Line Manager. One of our core values is One Team and growing and developing together is our key commitment. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey.
Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation

ROLE SUMMARY

The role of the Operational Analyst is to assist with data collection and organisational duties that enable the smooth production of demand forecasts and capacity plans.
You will be responsible for maintaining and collating the various sources of data that are required to keep the capacity plans accurate. You will also be responsible for collating and managing the activity logs of the team and help with general organisational duties. A key output will be the production of predicted performance packs which will be discussed and agreed with the Capacity Planning Manager prior to issue to Operations.
Working with your colleagues across Resource Optimisation and the wider business including Clients you will assist with implementing and managing effective controls within the Capacity Planning arena to identify areas and opportunities to reduce waste and maximise productivity/revenue whilst minimising costs.

MAIN DUTIES AND RESPONSIBILITIES

• Contribute to the forecasting process alongside the Senior Analysts and Capacity Planning Manager
• Liaise with operational stakeholders at all levels to capture and assess the validity of data.
• Help with the analysing of past performance and trends including monitoring of shrinkage factors – annual leave, training, meetings etc and use this to support the weekly forecasting process at all levels
• Maintain the data sources that contribute to the accurate production of the team’s data outputs. Including capturing, data logs, task lists and minutes.
• Help organise the team’s data and file structures as well as run the teams regular reporting and check for errors.

EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED FOR THE ROLE

• Good attention to detail
• A clear communication style, both verbal and written.
• Ability to identify improvement opportunities
• Ability to think logically and construct sound, persuasive arguments
• Ability to maintain and develop strong, trust based working relationships
• A good level of competence in Microsoft Office products, particularly Excel
• Maintain an enthusiastic attitude and a desire to learn