Operational Engineer L 2 – Network Security

at  The Emirates Group

Job Purpose: At Emirates, we believe in connecting the world, to and through, our global hub in Dubai and in constantly innovating to ensure our customers ‘Fly Better
’.
Our Cyber Defence Operations team
is
looking to urgently hire
Operational Engineer Level 2 –
Network Security
to
p
rotect our digital airspace by managing and enhancing network security measures.
Your
role is to lead and oversee Cybersecurity analysis, activity
monitoring
and investigations within a shift
.
You will handle advanced incidents and service requests and guide Level 1 engineers to
provide
expertise
in complex troubleshooting scenarios. Additionally,
you will coordinate with escalation engineers on the investigation and resolution of critical cybersecurity incidents to ensure
accurate
triage,
timely
escalation
and resolution within SLAs.
This role is on-site and based on shift rotation within a 24x7 Operation.
What you will do:
- Address escalated incidents and service requests.
- Guide Level 1 engineers in troubleshooting.
-
Ensure
timely
resolution and
fulfilment
of escalated issues.
-
Maintain
clear documentation of complex incidents.
-
Monitor
external threat data sources to
maintain
the cyber network defence threat conditions and
determine
which security issues may have an impact on the enterprise.
- Perform a detailed analysis of cyber threat adversaries and recommend preventative countermeasures.
- Assess and
identify
Advance Persistent Threat (APT) activities.
-
Maintain
and support the shift log for effective shift handover.
- Monitor and review triage activities performed by the L1 analysts and ensure
accurate
incident closure.
-
Assist
in creating playbooks and updating the knowledge base repository.
Specific
knowledge and skills
for the role of
Operational Engineers Level 2-
Network
Security
.
The following are critical skills required to be successful in this role:
-
Configuring and administering firewalls
(such as Palo Alto Networks, Fortinet, and Cisco ASA) to regulate and
monitor
incoming and outgoing network traffic and ensure network security policies are followed is a skill that requires
proficiency
.
-
Intrusion Prevention Systems (IPS):
Capacity to implement and oversee IPS procedures to
identify
and avert network security risks.
In order to
do this, network traffic must be configured, watched over, and analysed for potential risks.
-
Virtual Private Networks (VPNs):
Expertise
in
establishing
and managing VPNs using encryption and authentication techniques to safely link remote users or offices to the network.
-
Configuring and managing proxy servers:
Expertise
in
establishing
and adjusting forward proxy servers, with a thorough awareness of the different parameters, guidelines, and regulations that are involved.
Qualifications & Experience: What you will bring:
Qualifications:
A degree or Honours (12+3 or equivalent) in Computer Science, Information Systems, Engineering, Telecommunications, or other related scientific or technical discipline is desired.
Experience:
3+ years
’
experience in a cross-functional and interdisciplinary team. GIAC Certified Incident Handler (GCIH) or equivalent certification is mandatory.
K
nowledge
and
skills
:
-Threat Detection and Response (CSOC): Able to analyse security alerts and differentiate false positives.
Advanced
proficiency
in administration and configuration of SIEM, EDR and other security Platforms.
-Infrastructure Protection:
Proficiency
in advanced
firewall
configurations and intrusion detection systems.
-Identity: Understanding of advanced IAM configurations and role-based access controls.
-Advanced understanding of enterprise IT Cybersecurity operational environment.
-Understanding of the latest security principles, techniques, and protocols.
-Clear thinking and ability to deal with escalations effectively.
-Knowledge of database and operating system security.
-Knowledge of web servers, operating systems, and network protocols.
-Excellent verbal and written communication skills.
-Ability to triage and escalate effectively.
Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section

Please refer the Job description for details