Operational Excellence Specialist –

at  Atlantic Forwarding Group

We are seeking an experienced Operational Excellence Specialist for the Europe & Americas region. The workplace will be either in Basel, Switzerland, or Hamburg, Germany, and the workload for this role is 100%.

As part of this role, your tasks will be:

• Define and drive adherence to processes, which includes training on processes and systems (current & future) used by Operations.
• Handle TMS (Transport Management Systems) communication, training, and management of specific cases that require unique validation.
• Propose initiatives to drive digitalization with the objective of reducing costs, driving efficiencies, and ensuring data quality improvement. Once approved, lead or support the implementation of these initiatives.
• Detect, report, and initiate correction and prevention of quality issues by driving continuous improvement efforts following a DMAIC approach.
• Issue and maintain operations manuals and support the creation and maintenance of governance policies and guidelines.
• Ensure trainings and refresher trainings to address non-compliance issues or after TMS enhancements.
• Lead decision-making regarding operational activities with a governance or compliance character, if required, in alignment with Management.

What should you bring?

• Vocational education as a freight forwarding clerk or similar.
• Further education in Project and/or Quality management.
• At least 5 years experience in a similar position in Switzerland or Germany
• Fluent in German and English
• Experience in Ocean- and Airfreight operations
• Strong experience in Project management
• High IT affinity, especially TMS, Excel, and Power BI
• Good communication skills
• Good analytical thinking skills
• Solution and process oriented

This is what we provide:

• An open, friendly, and dynamic global team environment that values you as an individual, in addition to your hard work.
• Convenient accessibility by public transportation, with the train station, various trams, and buses just a stone’s throw away from our location. We provide cost-sharing for commuting expenses.
• Flexible working hours and the option to work from home occasionally.
• Commitment to promoting a healthy lifestyle, with seasonal fruits, tea, still and sparkling water, and coffee available.
• First-class worldwide accident coverage.
• Modern office space.
• 25 vacation days.

If you speak the language of a freight forwarder and wish to contribute to a rapidly growing organization, we’d love to connect! Send us your application documents to see if we’re the right fit for each other!
Ms.
Saranda Berisha
HR Manager EMEA & Americas
saranda.berisha@bsl.atlanticforwarding.com
Job Applicant Data Protection Notic

• Define and drive adherence to processes, which includes training on processes and systems (current & future) used by Operations.
• Handle TMS (Transport Management Systems) communication, training, and management of specific cases that require unique validation.
• Propose initiatives to drive digitalization with the objective of reducing costs, driving efficiencies, and ensuring data quality improvement. Once approved, lead or support the implementation of these initiatives.
• Detect, report, and initiate correction and prevention of quality issues by driving continuous improvement efforts following a DMAIC approach.
• Issue and maintain operations manuals and support the creation and maintenance of governance policies and guidelines.
• Ensure trainings and refresher trainings to address non-compliance issues or after TMS enhancements.
• Lead decision-making regarding operational activities with a governance or compliance character, if required, in alignment with Management