Operational Excellence Specialist

at  BauWatch Group

Problem Solving, Continuous Improvement, First Time Right and help people developing their skills. That’s totally your cup of tea. Use your talent to build an organisation where you can really make a difference? Let’s Meet

YOUR QUALIFICATIONS

• Bachelor’s degree or equivalent experience.
• Minimum 5 years proven experience in Lean Thinking methodologies, Daily Performance Management, and problem-solving techniques.
• Strong analytical skills with the ability to analyze complex data and derive actionable insights.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
• Place of employment is Netherlands (based in Apeldoorn) or Germany (based in Germany).
• Willingness to travel extensively within the Group’s countries.
• Proficiency in English is required. Proficiency in German and/or French is a plus.

YOUR ROLE

As an Operational Excellence Specialist, you will play a pivotal role in supporting our Group’s Operating Companies and Functional Departments by applying Lean Thinking methodologies and Daily Performance Management (DPM) techniques to enhance operational efficiency and transform into a true Lean Culture. With the ultimate aim of making our service quality world class and our Customer Journey excellent.

KEY RESPONSIBILITIES

enhance operational efficiency and transform into a true Lean Culture. With the ultimate aim of making our service quality world class and our Customer Journey excellent.

Problem Solving Support:

• Initiate and facilitate problem-solving trajectories to address operational issues efficiently.
• Utilize Lean Thinking methodologies and tools to analyze problems and identify root causes.
• Collaborate with cross-functional teams to implement appropriate countermeasures.

Daily Performance Management (DPM):

• Implement and optimize DPM practices across different countries within the Group.
• Provide guidance and support to leaders and their teams in utilizing DPM for Operational Excellence.
• Drive continuous improvement through data-driven decision-making and performance monitoring.

Training and Development:

• Conduct training sessions and workshops to educate colleagues on DPM principles and Lean tools.
• Empower teams with the knowledge and skills required to implement Lean Thinking practices effectively.
• Serve as a mentor to build organizational capability in Lean Thinking and problem-solving methodologies.

You report to the Group Operational Excellence Manager and closely work together with the rest of the organization.
We ask a lot of our Operational Excellence Specialist, but that doesn’t put you off. On the contrary, you roll up your sleeves and get to work. We are still at the beginning of our Lean transformation, so it can be hard work but that’s what energises you. You don’t wait, but show initiative and get things done. You think from data and enjoy helping people identify and solve the root causes of their problems. But perhaps most importantly, you know how to fulfil your role with infectious energy. You are a good interlocutor at all levels and feel comfortable giving solicited and unsolicited advice. You also have enough self-confidence to stand up for your findings and are not afraid to speak your mind when necessary. Those around you perceive you as open, approachable and knowledgeable, which allows you to connect easily.