Operations Administrator

at  IPA Personnel Services

IPA is seeking a highly driven individual to fill a newly created position as the Operations Administrator for a locally owned and operated, disability support business here in Cairns. If you have worked for other NDIS Providers before and been frustrated by the way the business operated and what was expected of employees, then I suggest you read on.
Our client is a small, yet very busy team of Community Nurses and Support Coordinators, all working to deliver management care plans for those who have a variety of specialist home-care needs.
The role we are seeking to fill, will specifically be responsible for overseeing and coordinating daily operations of the business. However, whilst we would love to find that elusive ‘Unicorn’, we aren’t anticipating finding the right person with all the boxes ticked, straight off the bat.
it is important to understand whilst the person commencing in this role isn’t expected to be able to immediately do everything on the ‘wish list’ below, it is the direction our client sees this role heading towards.
The Operations Administrator will eventually be responsible for maintaining basic financial functions, administration duties, managing personnel and ensuring they are billing clients correctly, maintaining compliance registers and optimizing service delivery through efficient client scheduling and records management.
The type of person who will enjoy this role, and excel in it, will be the type of person who has a firm interest in developing a vision of how to take the business to the next level. They right person will get their energy from being able to be innovative and prepared to challenge the business with their own ideas, growth, and development strategies.
Let’s be very clear – we are not looking for a ‘yes’ person – our client wants someone who is eager to bring in new ideas and new business, so they can take a step back.
This business – and everyone in it, has their heart and soul deeply entrenched in The Golden Rule – treating others the way they would like to be treated. You are guaranteed this business walks the talk and these values are core to our client’s heart and soul. You must be radiating it loud and clear in everything you do, if you want to join this team.
So let’s get to the nitty gritty of what our client can offer and what they need from you:

Please refer the Job description for details