Operations Analyst

at  Calisen Metering

Calisen Metering, part of the Calisen Group, is in an exciting and strong position where we are seeing growth and development in all areas of the business, as the group expands its range of activities in line with its mission to deliver Smarter Energy for All. An opportunity has become available for an Operations Analyst working within our Business Support Metering Team who will assist with the operational workload of the team by validating, investigating, analysing, and resolving any day-to-day operational issues including industry specific data and invoicing related queries.
This is a permanent, full-time role working 37.5 hours per week Monday – Friday on a hybrid basis, whereby you will work from home but also required to attend the office at least 2 days per week, with a salary of £24,453.00 per annum.

KEY RESPONSIBILITIES

• Validating and processing data received from other industry agents.
• Liaising with our managed service team to resolve queries from industry parties in a timely manner.
• Diagnosing, analysing, and resolving data issues/values.
• Adhering to contractual and industry driven deadlines.
• Understanding, analysing, and producing operational and management reports.
• Developing, testing, and implementing new business processes and functionality.
• Ensuring job result data accuracy and processing through to billing.
• Aiding in maintenance of financial reference data in the invoicing system.