Operations Coordinator

at  Anticimex Pest Management Pte Ltd

Singapore, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate12 Jul, 2024USD 3700 Monthly13 Apr, 2024N/AGood communication skillsNoNo
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Description:

Responsibilities:

  • Provide excellent customer service to clients
  • Handle phone calls and emails
  • Schedule and coordinate with Clients and Technicians for service appointments and follow ups
  • Handle customer complaints timely and follow up with department in charge to provide appropriate solutions and/or alternatives. Follow up to ensure closure
  • Communicate effectively, maintain and establish close rapport with clients
  • Creating contracts and services into in-house programme and uploading of supporting documents
  • Monitor cash collection by technicians in your team
  • Check and compile service reports before sending to customers
  • Prepare invoices accurately prior to send out to customers
  • Attend to meeting with customers as and when required
  • Preparing of reports requested by customers as and when required
  • Perform all other ad-hoc duties as and when required

REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Singapore, Singapore