Operations Coordinator

at  Intelcom Express

Come transform the future with us!
What is a typical workday?
About the role:
Are you looking to kick-start your career in transport and logistics? Look no further than Dragonfly Shipping. We are currently seeking a highly motivated and detail-oriented Operations Coordinator to join our team.
As our Operations Coordinator, you will support the greater operations team across all areas, including supply chain management, operational reporting, and process improvement. This role offers an opportunity to develop foundational skills and gain hands-on experience, working closely with the National Operations Manager,
As this is an entry-level position, we are open to recent graduates, so if you’re eager to apply what you have learnt in a real-world setting, we want to hear from you.

Responsibilities include:

• Liaise with Station Management to measure and report on station functionality and customer forecasting.
• Assist Operations Lead with day-to-day management of stations.
• Support the monitoring and management of the middle-mile and transport network.
• Assist in the effective and timely resolution of customer claims.
• Support the implementation of new and ongoing projects.

About you:

• Have a qualification in one of the following disciplines: Logistics, Business Administration/Management or Commerce.
• Strong communication skills, written, verbal and interpersonal.
• Proficiency in Microsoft Office Suite.
• A proactive attitude with a willingness to learn.

Sending packages should be simple.
Dragonfly stands for a different way of doing e-commerce delivery in Australia.
Drawing on over three decades of experience as a market leader in Canada, Dragonfly is a new subsidiary that is hitting the ground running. Using the latest technologies and the right people ensures greater efficiencies, better results, and a superior customer experience.
At Dragonfly, it’s the littlest details that make the difference. We are a fast-paced company with a firm grip on market growth. We boast an agile working environment and do not shy away from challenges. Every member of our team is on the ground to guarantee on-time deliveries to doorsteps all around Australia.
Welcome to Dragonfly

• Liaise with Station Management to measure and report on station functionality and customer forecasting.
• Assist Operations Lead with day-to-day management of stations.
• Support the monitoring and management of the middle-mile and transport network.
• Assist in the effective and timely resolution of customer claims.
• Support the implementation of new and ongoing projects