Operations Executive

at  GOMOBILE SECURITY SOLUTIONS PTE LTD

• Meeting with clients to discuss security issues
• Conduct Monthly Ops Meetings with Clients
• Respond to client enquiries
• Responsible and accountable for effectively managing the day to day operations / allocated contract sites and staff by providing the highest quality, compliant and professional security service to its customers
• Deployment planning and rostering of security personnel
• Overall in-charge of day-to-day operations of security personnel to the allocated sites
• Provide support for Operations Managers, Site Security Supervisors & assist in handling complaints or operational issues.
• Responding to emergencies and urgent duties 24/7.
• Putting up and submitting various reports using Microsoft Office/Google and in-house software.
• Conduct security and safety risk assessment surveys of the assignments
• Conduct investigations and vet incident reports submitted by the security team and prepare to conduct AAR of the incident.
• Conduct OJT training for new hires
• Reviewing worksite SOP to ensure it remains relevant with the current operations.
• Handle workplace investigation, grievance, and discipline
• Plan and schedule training for security personnel in alignment with Company, PLRD & PWM requirements.
• Plan and conduct periodic exercises to ensure the vigilance of security personnel
• Assist with recruitment and selection of security personnel
• Manage and review security procedures
• Any other duties assigned by the Operations Manager / Director

QUALIFICATIONS:

• At least 2 years’ hands-on experience in an operational management or disciplined service experiences
• Applicants must possess initiative and has demonstrated ability to work independently and be able to manage a team of security officers at multiple customer locations
• Ability to communicate effectively in English, both verbal and written
• Proficient in computer skills
• Other attributes include good interpersonal skills, service oriented mindset.
• Possess a car with Class 3C Driving Licence

Please refer the Job description for details