Operations Executive -Telemed (Lavender)

at  FULLERTON HEALTHCARE GROUP PTE LIMITED

Nearest MRT: Lavender MRT
Salary Range: $2600-$3200

Primary Responsibilities and Duties:

• Provide operational support and help to execute the department’s strategic plan
• Coordination with internal departments, clinics, and clients to bring about optimal processes for the benefit of patients and the organization
• Provide admin support for the efficient running of the department and clinic
• Perform timely billing/adjustments in Clinic Management System and in insurance portals
• Assist the Operations Manager in implementation of initiatives & projects/workflows roll-out.
• Respond to doctors/patients’ queries and concerns in a professional manner
• Stay updated with information regarding insurance programs and funding sources.
• Management of patients’ records in accordance with PDPA act
• Maintains clinic(s) supplies inventory by checking stock to determine inventory level
• Collation of statistics and report compilation as required

Secondary Responsibilities and Duties:

• Attend educational trainings for professional development
• Maintain proper infection control standards
• Demonstrate proper use and care of medical & IT equipment
• People management skills – Supervise and mentor less experienced staff where required
• Respects the values, customs, spiritual beliefs and practices of individuals and groups
• Articulate FHG Purpose and Shared Values in daily work
• Adhere to the policies, procedures, standards protocols in the organization.
• Performs any other additional duties as assigned by Clinic IC / Ops Manager

Primary Responsibilities and Duties:

• Provide operational support and help to execute the department’s strategic plan
• Coordination with internal departments, clinics, and clients to bring about optimal processes for the benefit of patients and the organization
• Provide admin support for the efficient running of the department and clinic
• Perform timely billing/adjustments in Clinic Management System and in insurance portals
• Assist the Operations Manager in implementation of initiatives & projects/workflows roll-out.
• Respond to doctors/patients’ queries and concerns in a professional manner
• Stay updated with information regarding insurance programs and funding sources.
• Management of patients’ records in accordance with PDPA act
• Maintains clinic(s) supplies inventory by checking stock to determine inventory level
• Collation of statistics and report compilation as require

Secondary Responsibilities and Duties:

• Attend educational trainings for professional development
• Maintain proper infection control standards
• Demonstrate proper use and care of medical & IT equipment
• People management skills – Supervise and mentor less experienced staff where required
• Respects the values, customs, spiritual beliefs and practices of individuals and groups
• Articulate FHG Purpose and Shared Values in daily work
• Adhere to the policies, procedures, standards protocols in the organization.
• Performs any other additional duties as assigned by Clinic IC / Ops Manage