Operations Manager

at  Birecruit

Beauty Incubator are excited to partner with a multi-franchise med spa with locations across Canada in their search for an Operations Manager to oversee their corporate locations as well as support their franchise network. The ideal candidate is a self-starter with strong leadership and management abilities, maintains professional communication style and has desire and passion to contribute to the brands success.

Qualifications:

• Must have the ability to make decisions, prioritize tasks and problem solve
• A hardworking, resourceful person with the ability to teach, coach, and direct team members
• Outstanding communication, interpersonal, and motivational skills
• Excellent organization skills and the ability to work in a fast paced environment
• Laser, Medical Aesthetics or Skincare industry or multi-unit management related experience is an asset’
• Knowledge or interest in skincare, laser or medical aesthetics treatments preferre

• Maintain accurate and up-to-date systems.
• Responsible for preparing and executing routine tasks, overseeing operations of clinic locations, along with reviewing project updates on a regular basis.
• Plan, organize and prioritize multiple projects simultaneously
• Support operations of corporate locations working directly with the clinic team leads to maintain clinic standards in accordance with the brand policies
• Identify opportunities to improve operational processes, procedures, and systems across the franchise system, and implementation of Brand Systems + Treatment Protocols
• Create efficient workflows through documentation and reporting: maintain accurate records, reports, and documentation, including SOP’s, agreements, manuals, training materials, and operational guidelines.
• Build and maintain strong relationships with franchisees and clinic leads, serving as a trusted problem solver
• 
  Foster effective communication channels between franchisees and the corporate office, ensuring timely dissemination of information, addressing concerns, and facilitating constructive dialogue

Qualifications:

• Must have the ability to make decisions, prioritize tasks and problem solve
• A hardworking, resourceful person with the ability to teach, coach, and direct team members
• Outstanding communication, interpersonal, and motivational skills
• Excellent organization skills and the ability to work in a fast paced environment
• Laser, Medical Aesthetics or Skincare industry or multi-unit management related experience is an asset’
• Knowledge or interest in skincare, laser or medical aesthetics treatments preferred