Operations Manager

at  Highview National Insurance

Position Overview:
Now Hiring! Operations Manager
Location: Spring Valley, NY 10977
Compensation: $85,000 - $120,000 depending on qualifications

What’s in it for You:

• Medical, Dental, Vision Benefits
• Competitive Compensation
• 401K eligible upon 1st day of employment
• FSA & DCA Accounts
• Career advancement opportunities in an expanding company

Job Summary: Highview is an insurance carrier that provides workers’ compensation coverage. We pride ourselves on having an exceptional team environment, with multiple avenues for growth opportunities. We are seeking a dynamic and experienced Operations Manager to oversee and optimize our workers’ compensation insurance operations, finding ways to enhance and streamline our operational efficiency. The ideal candidate will have a strong background in workers’ comp insurance and possess proven expertise in documenting processes, enhancing interdepartmental collaboration, and implementing key performance indicators (KPIs) for measurable success.

What You’ll Do:

• Develop and maintain comprehensive documentation for all aspects of workers’ compensation insurance operations.
• Ensure that processes are clearly defined, documented, and regularly updated.
• Facilitate communication to ensure every team member is aware of their role within the organization.
• Conduct regular reviews to confirm alignment with organizational goals.
• Conduct thorough assessments of each department and inter-departmental processes to identify deficiencies.
• Collaborate with department heads to address and rectify identified issues promptly.
• Design and implement key performance indicators (KPIs) to measure the success and productivity of each department.
• Regularly analyze KPI data to drive continuous improvement and efficiency.
• Manage the development of clear and concise reporting mechanisms for each department.
• Ensure reports are timely, accurate, and provide valuable insights for decision-making.
• Develop and implement strategies to enhance operational efficiency.
• Streamline processes and workflows to optimize resource utilization.

What You’ll Need:

• 3-5 years of experience as an operations manager.
• Familiarity with regulatory compliance in the workers’ compensation insurance industry preferred but not required.
• Strong analytical and problem-solving skills.
• Excellent communication and leadership abilities.
• Bachelor’s degree in Business Administration, Management, or a related field preferred but not required.

Pay Range: USD $85,000.00 - USD $120,000.00 /Yr

• Develop and maintain comprehensive documentation for all aspects of workers’ compensation insurance operations.
• Ensure that processes are clearly defined, documented, and regularly updated.
• Facilitate communication to ensure every team member is aware of their role within the organization.
• Conduct regular reviews to confirm alignment with organizational goals.
• Conduct thorough assessments of each department and inter-departmental processes to identify deficiencies.
• Collaborate with department heads to address and rectify identified issues promptly.
• Design and implement key performance indicators (KPIs) to measure the success and productivity of each department.
• Regularly analyze KPI data to drive continuous improvement and efficiency.
• Manage the development of clear and concise reporting mechanisms for each department.
• Ensure reports are timely, accurate, and provide valuable insights for decision-making.
• Develop and implement strategies to enhance operational efficiency.
• Streamline processes and workflows to optimize resource utilization