Operations Manager

at  Johnson Controls

Johnson Controls is powered by your talent. We are the power behind the customer mission. Together we are building a world that’s safe, comfortable and sustainable. Our diverse global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and environments more comfortable and secure. We are all about improving outcomes for our partners. Tomorrow needs your talent. Tomorrow needs you. So let’s talk today.

Requirements:

• Degree or equivalent from a Technical / Trade School with relevant industry trade licence and five (5) years related experience or equivalent combination of education and experience.
• Knowledge of Microsoft Office software .
• Proven ability to lead, develop and motivate a team
• Must have the ability to interact effectively with employees and customers in difficult situations.
• Proven management skills in achieving results, including financial, goal setting, planning and review
• Demonstrates strong technical subject matter expertise to foster credibility, loyalty, trust and commitment.
• Customer orientation
• Sound commercial and business acumen
• Excellent negotiating skills with the objective of achieving WIN/WIN outcomes
• Ability to successfully manage risk and innovative approach to problem solving.
• Excellent initiative, and interpersonal communications skills both in writing and verbally
• Actively listens, probes and identifies concerns. Understands the customer’s business and speaks their language
• Demonstrated ability to influence key stakeholders in the customer’s buying decision process
• Excellent verbal and written communication skill

• Drives operational excellence for the service business of the Gold Coast, Tweed Valley Service Team.
• Responsible for delivery of maintenance, retrofit and repair of Mechanical, BMS, Security & Fire Systems, utilising knowledge of Industry Standards, Building Compliance and contractual obligations to deliver a holistic approach to customer equipment.
• Coordination of Technicians, to drive growth within the existing service business.
• Delivers service to JCA customers within predetermined financial and non-financial objectives.
• Provides customer support and ensures customer satisfaction.
• Ethics Compliance – ensuring the Branch complies with all aspects of the Johnson Controls Ethics Policy
• 100% compliance to Johnson Controls Safety Health & Environment Management System (SHEMS)

Requirements:

• Degree or equivalent from a Technical / Trade School with relevant industry trade licence and five (5) years related experience or equivalent combination of education and experience.
• Knowledge of Microsoft Office software .
• Proven ability to lead, develop and motivate a team
• Must have the ability to interact effectively with employees and customers in difficult situations.
• Proven management skills in achieving results, including financial, goal setting, planning and review
• Demonstrates strong technical subject matter expertise to foster credibility, loyalty, trust and commitment.
• Customer orientation
• Sound commercial and business acumen
• Excellent negotiating skills with the objective of achieving WIN/WIN outcomes
• Ability to successfully manage risk and innovative approach to problem solving.
• Excellent initiative, and interpersonal communications skills both in writing and verbally
• Actively listens, probes and identifies concerns. Understands the customer’s business and speaks their language
• Demonstrated ability to influence key stakeholders in the customer’s buying decision process
• Excellent verbal and written communication skills

If you are interested in the role, please click the apply now below. Feel free to reach out to Priscilla on priscilla.dib@jci.com for a confidential discussion. #LI-PD3
Only those candidates the Company ( recruitment Agency Company ) introduces to JCI by resumes on JCI’s Talent Acquisitions team’s explicit request will be deemed a candidate referred by the Company.