Operations Manager

at  Kontak Recruitment SA

MINIMUM REQUIREMENTS:

Proven work experience as operations manager
Adequate knowledge of organizational effectiveness and operations management
Budget development and oversight experience
HR/IR (Unions/CCMA/Disciplinary Hearings)
Basic IT skills (databases, MS Office etc.)
Ability to effectively communicate with all levels of the organisation
Leadership and organisational skills
Planning - staying ahead of the game and ensuring that plans for the future are clearly
labelled out for everyone to follow.
Problem Solving – adapting to the ever changing environment and reacting quickly to meet challenges.
Attention to Detail
Organisation Skills, Superior Computer and Typing Skills, Data Entry
Good Verbal Communication with Employees
Capable of Working with Minimal Supervision
Honest
Record-Keeping Skills
Follows Instructions Well
Competent with Spreadsheets
Multi-Tasking Abilities
Ability to Work on a Deadline
Reliable and flexible individual

Ensuring that all operations are conducted in a correct, cost effective and timely manner in alignment with specifications and quality requirements
Improving operational management systems, processes and best practices that guarantee organizational well-being
Planning and controlling change
Managing quality assurance programmes
Researching new technologies and alternative methods of efficiency
Audit report tools to be utilised in order to measure effectiveness of the relevant sites performance
Supervise and coach supervisor’s regularly
Chalking out or improve operational systems, processes and best practices that guarantee organizational well-being
Ensure warehouse efficiency
Contribute towards the achievement of clients & company’s strategic and operational objectives
Monitor employee KPI’s
Cater to clients’ or personnel’s concerns
Ensuring that communication between departments is on-going and utilised to maintain an environment of continuous improvement.
Support the client in planning and making sure the business is adequately resourced.
Training of staff and managers to ensure that everyone is performing adequately in their role
Providing a leadership support function to teams and motivating staff to achieve productivity goals
Improve the operational systems, processes and policies in support of organizations mission
Specifically, support better management reporting, information flow and management, business process and organizational planning.
Manage and increase the effectiveness and efficiency of Support Services, through improvements to each function as well as coordination and communication between support and business functions.
Play a significant role in long-term planning, including an initiative geared toward operational excellence.
Identifying any skills gaps in the organisation and recommending a recruitment programmeto support this.
Acting as a liaison to senior management and directors to keep them up to date with shop floor matters.
Setting and reviewing budgets and managing cost