Operations Manager

at  SINGAPORE RAFFLES MUSIC COLLEGE PTE LTD

JOB DESCRIPTION

• The staff will engage various departments within the division to understand their operational needs, intricacies, and current practices to identify opportunities for futureproofing, productivity and/or process improvements and support those efforts.

REQUIREMENTS

• Diploma or Degree in Business, Business Analytics, or related field.
• Proficient in documentation, building presentations and presenting. For example, documenting process workflow, standard operating procedures, building business cases driven by data.
• Ability to build strong relationships that engender trust through mutual respect and contribute to a positive working environment of co-creating solutions together.
• Proficient in Microsoft Office – Word, PowerPoint, Excel.
• Possess proactive and problem-solving mindset.
• Strong organisation, communication and writing skills.
• Ability to handle new information and adaptive to change.
• Service-oriented and meticulous in nature.

• Planning operational activities and resource allocation.
• Coordinating with other departments to support their needs, simplify operations, and enhance productivity.
• Ensuring the smoothness of daily operations, adequate resource availability, and policy enforcement.
• Fostering a positive work environment.
• Ensuring effective communication channels and providing relevant stakeholders with necessary information.
• Demonstrating proficiency in problem-solving, handling unexpected challenges such as scheduling conflicts, technical issues, or operational problems.
• Conducting analysis and identifying areas for improvement within the college’s operations, then implementing strategies to enhance efficiency, effectiveness, and the overall student experience.
• Performing other assigned ad-hoc duties.