Operations Manager Specialist Surgery

at  Frimley Health NHS Foundation Trust

Service Development and Delivery Responsible for the operational management for Directorate services. Help the clinical teams resolve their operational issues on a day to day basis, ranging from basic administration issues, to the more complex problems. Work closely with the Heads of Nursing to provide operational support and help with any issues as required. Ensure the establishment and maintenance of good relationships and communication throughout the departments, promoting a culture where clinical and other staff are actively involved in decisions on how services are provided and targets are delivered Work closely with Consultants and clinicians to develop innovative patient focused services.
Ensure contractual and performance targets are met, including the delivery of key performance targets for elective and non-elective activity, reporting any variances to the Associate Director, and providing an action plan as required. Lead on capacity planning processes and discussions. Represent the service areas on relevant internal committees Lead on waiting times for the departments, ensuring that robust internal mechanisms are in place to plan, manage and monitor services to meet access targets Where applicable, lead on re-design of patient pathways in the specialties with the overall aim to ensure maximum utilisation of resources. Financial Management Responsible and accountable for specific directorate budgets, ensuring the optimum use of resources and establishing and maintaining effective management process to ensure financial control Identify and implement cost improvements and revenue generation opportunities in accordance with corporate policy and the Directorates strategic agenda Human Resources Provide leadership, direction and support to all staff within the departments, encouraging team working and good working relationships.
Ensure all staff within the areas managed receive regular appraisal and have Personal Development Plans. Ensure the directorate implements and adheres to Trust HR policies and procedures. Assist in the overall management of staff recruitment and selection, manage sickness absence, training and other Human Resource policies. General Management Lead on specific projects as required by the Associate Director Identify potential for service improvement and develop business plans for service developments Investigate and respond to patient complaints Develop and implement changes based on external and internal reviews of services.
IiP To maintain the high standards of the department by contributing towards individual and team objectives

Please refer the Job description for details