OPERATIONS PROCESS ANALYST
at RMA CONTRACTS PTE LTD
Singapore, Southeast, Singapore -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 07 Aug, 2024 | USD 5000 Monthly | 09 May, 2024 | N/A | Operations Management,Contact Center Operations,Technology,English,Customer Service,Analytical Skills,Communication Skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION
Helport AI is a leading provider of AI-powered tools for contact centers, revolutionizing customer service operations. Our mission is to elevate agent performance, enhance supervision, and promote optimal customer service experiences.
QUALIFICATIONS
Analytical Skills, Operations Management, and Project Management
Excellent communication skills in both Mandarin and English
Experience in sales or customer service
Ability to multitask and prioritize tasks effectively
Strong problem-solving and decision-making abilities
Attention to detail and strong organizational skills
Knowledge of contact center operations and technology is a plu
Responsibilities:
This is a full-time on-site role for an Operations Specialist - Mandarin/English Bilingual. The Operations Specialist will be responsible for configuring software data, analyzing these data and providing insights, communicating effectively with team members and clients, managing operations and projects, and supporting sales activities.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Singapore, Singapore
