Operations Processor

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

We’re seeking an individual who is comfortable navigating on a computer, experienced with 10-key and data entry while working in a fast-paced production floor environment to meet deadlines.
Pay: $20/hour

PREFERRED SKILLS/EXPERIENCE

• High attention to detail
• Strong with 10-key
• Strong data entry experience
• Knowledge of MS office
• Thorough knowledge of applicable bank and department policies, procedures, products and support systems
• Ability to work well with external and internal customers
• Good time management skills to maximize production and execution of tasks in a fast-paced environment
• Ability to identify, analyze and resolve exceptions through data interpretation
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
• Effective verbal and written communication skills
• Proven commitment to high quality customer service

Why Should You Apply:

• You’re hard working, have strong attention to detail while navigating computer systems.
• You like working hands-on in a face paced environment.
• You’re excited about being part of a collaborative team and providing operative support.
• You love working as a team as well as independently in order to meet deadlines.
• You are seeking excellent training and development opportunities with higher earning potential and career advancement.
• You want a comprehensive benefits package, including medical, dental, vision, paid vacation and holidays, tuition reimbursement, 401(k) with company match and Employer-funded Pension Pla

RESPONSIBILITIES INCLUDE:

• Performs simple, routine and/or repetitive clerical functions according to standard procedures or instructions.
• Sorts and files correspondence, cards, invoices, receipts and other records in alphabetic or numerical order or according to subject matter and may retrieve archived files.
• Processes paperwork by gathering and verifying data and transferring into a standard format.
• Generates correspondence and routine reports.
• Posts to and extracts data from records and files. Stamps, sorts and distributes department mail. Photocopies and proofreads documents.
• May verify and process documents, bills, invoices and vouchers.
• May order and maintain department’s supply inventory.
• May respond to routine customer inquiries.
• Answers incoming telephone calls and either answers routine questions or directs the caller to the appropriate resource.
• May perform other clerical duties as directed.
• Duties may include functions related to transaction processing, data entry, archiving, researching, machine troubleshooting and vendor/client interaction over the phone or email.
• May have direct contact with third-party vendors and/or external customers.
• Researches exceptions and escalate issues to management as appropriate.
• May have the opportunity to recommend and implement developed processing improvements within production.
• Certain positions will require the ability to move trays and carts of work, stand or sit for extended periods of time, and repetitive motion

Why Should You Apply:

• You’re hard working, have strong attention to detail while navigating computer systems.
• You like working hands-on in a face paced environment.
• You’re excited about being part of a collaborative team and providing operative support.
• You love working as a team as well as independently in order to meet deadlines.
• You are seeking excellent training and development opportunities with higher earning potential and career advancement.
• You want a comprehensive benefits package, including medical, dental, vision, paid vacation and holidays, tuition reimbursement, 401(k) with company match and Employer-funded Pension Plan

The function of this position may include processing and depositing checks and invoices received by mail as well as review checks/invoices for special instructions given by customers and determine the appropriate item handling.
This is a cross-functional position that provides production support to multiple groups within Operations Services or enterprise wide. Executes a variety of routine tasks within multiple operational systems and interacts with multiple internal partners. Duties may include functions related to transaction processing, data entry, archiving, researching, machine troubleshooting and vendor/client interaction over the phone or email. May have direct contact with third-party vendors and/or external customers. Researches exceptions and escalate issues to management as appropriate. May have the opportunity to recommend and implement developed processing improvements within production. Certain positions will require the ability to move trays and carts of work, stand or sit for extended periods of time, and repetitive motions.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la