Operations Quality Coordinator

at  Thermo Fisher Scientific

Customers globally rely on our extensive range of products and services—
from life-saving medicines to lab essentials to next-generation instruments. Our Operations team leverages our PPI (Practical Process Improvement Business System) to manufacture and produce these products and continuously improve productivity and quality all while contributing to our Mission - to enable our customers to make the world healthier, cleaner and safer.
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Location/Division Specific Information
Fisher Clinical Services GmbH is a subsidiary of Thermo Fisher Scientific Inc. and is a market leader in Clinical Supply Chain Management Services and Clinical Supplies for patients worldwide.
You can find out more about our location in Weil am Rhein here: www.fisherclinicalservices.com
Discover impactful work
As the Operations Quality Coordinator, you will be responsible for conducting formal investigations, analyzing root causes, and implementing strong corrective and preventive actions. Additionally, you will proactively identify trends in compliance with relevant Standard Operating Procedures (SOPs).

A day in the life

• Conduct and write formal investigations of process deviations with support from site staff.
• Perform initial and final risk assessments, assisting in identifying root causes, and planning appropriate corrective and preventive actions.
• Track and evaluate historical data, ensuring timely closure of investigations.
• Work collaboratively with Department Heads to proactively identify trends and propose improvements.
• Drive strategies to improve quality in the operational department.
• Ensure compliance with relevant SOPs in collecting, analyzing, and applying information to conduct risk assessments.
• Gather information from internal and external sources to assess the impact of deviations on distributed products and future operations.
• Lead and support investigations in sales, packaging, and other departments.
• Identify root causes and determine appropriate preventive and corrective actions.
• Conduct trend analysis, analyze investigation data on product complaints, and collaborate with production and quality teams.
• Spend at least 20% of time observing the distribution/packaging area to gather relevant process information.
• Lead quality improvement processes and drive change in the operations department.
• Report on data and improvements in appropriate quality forums.

Keys to Success

Education

• Bachelor’s degree in biology, microbiology, chemistry, pharmacy, or a similar field.

Experience

• Sound relevant experience in a Good Manufacturing Practice (GMP) facility.
• Strong understanding of quality aspects and SOPs.
• Experience in writing deviations and investigations.
• Advanced writing skills.
• Familiarity with operational improvement tools.
• Knowledge of Kaizen and Continuous Improvement (advantageous).

Knowledge, Skills, Abilities

• Excellent proficiency in both written and spoken German and English.
• Strong critical thinking and deductive reasoning skills.
• Excellent interpersonal and communication skills (written and oral).
• Understanding of operational improvement tools/Process Performance Improvement (PPI).
• Proficiency in MS Office.
• Enjoy working in a team, but also capable of setting and adhering to priorities independently.

What we offer

• This role is fixed-term for 1 year period.
• Employment with an innovative, future-oriented organisation
• Outstanding career and development prospects
• Company pension scheme and other fringe benefits
• Exciting company culture which stands for integrity, intensity, involvement and innovation

If you are interested, please apply online with your CV and Motivation Letter including possible start date and salary expectations.
At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or any other legally protected status.
Apply today!
Agency notice!
Please note we are not interested in receiving unsolicited CVs from any personnel service providers. Should you choose to send us or upload any such candidate document they will not be acknowledged and will be deleted in line with our privacy policy.

Please refer the Job description for details