Operations - Senior Online & Offline Scripter

at  Ipsos Zrt

For our Milan office, we are looking for driven, self-motivated Operations - Senior Online & Offline Scripter
Operations is the heart of the business, but in particular the work produced by the DP team is key to what Ipsos has to offer.
The main responsibility of the role is it to set up online and offline surveys. We primarily use the IBM Dimensions platform; though others such as iField and Quancept are also used.

THE ROLE…

This role sits within our data processing & scripting team, who work closely with operations and research colleagues from across the Italian business, managing online, offline and mixed-mode surveys. We service a diverse range of projects & topics, meaning no one day is the same and the work can be varied and challenging, presenting plenty opportunity for growth and development.
As a Senior Scripter your role will be to programme and manage complex online surveys to a high standard. You’ll also be expected to help and support other members of the team.

THIS WILL BE A VARIED AND INTERESTING ROLE INCLUDING:-

• Set up complex online surveys (for e.g. surveys with multiple methodologies and sample sources, long running trackers, multi-survey programs, etc.), including set up of efficient adjacent processes
• Project manage all aspects of an online scripting job from quoting to setup meetings through to final data delivery and project assessment
• Collaborate on the scripting team’s development items
• Providing project guidance, support and coaching to other members of the team.
• Abide by strict quality and data-protection policies

TO BE SUCCESSFUL IN THIS ROLE YOU WILL NEED THE FOLLOWING SKILLS AND EXPERIENCE:

• Online/Web scripting experience in market research is essential
• Strong background with IBM/Dimensions/Unicom SPSS Data Collection
• Thorough understanding of web technologies (DOM, CSS, HTML, jQuery)
• SQL experience (preferably with IBM Data collection but also beneficial if used with other languages like Python, .NET, C# or similar)
• The right mindset is critical: You should be engaged, innovative, and naturally curious, with a thirst to grow and develop yourself and the business around you.
• Ownership of survey scripting & development requirements, demonstrating autonomy and self-drive.
• A can-do, proactive attitude to solving difficult problems, independently and as part of a fast-moving team.
• Track record of delivering robust and error-tolerant surveys, to a high quality for clients, at all times.
• The ability to communicate effectively with technical and non-technical colleagues.
• Excellent project & time management skills, including experience with budgets and job costs.
  Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years . With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification in 2022 & 2023!