Operations Specialist

at  InPost UK

Want to be part of a hyper growth, fast paced, global business that is radically changing the decades old delivery universe as we know it? If so, read on, as we’re looking for an Operations Specialist to join our Network team!
Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of 5000+ smart lockers, 200+ leading retail partners like Vinted, ASOS, Zara and the launch of our InPost collection points, we’re bringing freedom to anyone with a parcel.
On our path to transforming e-commerce delivery in the UK, we’re building an unparalleled group of talent that’s hungry to help us disrupt the industry (find our 2023 annual report here). Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply-chain. We’re a passionate bunch and expectations are high, but we’re team players – collaborating, supporting, and leaving egos at the door.

WHAT WE NEED FROM YOU:

We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today’s stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly.

• Experience in an operations role working within a project team
• Evidence of operating within a fast-paced environment
• Proven track record in the execution of operational processes and project coordination
• Demonstrated enablement of a physical operation, including delivering against KPIs
• Exceptional communication and organization skills
• Strong data management skills (Excel etc)

ABOUT THE ROLE:

We are looking for someone who can unlock the potential of our operations processes in an extremely fast-paced environment. As an Operations Specialist you will own the end to end process associated with the installation of parcel machines across the UK.

WHAT YOU’LL BE DOING:

• Schedule and manage contractors across multiple locations simultaneously.
• Create and maintain a direct relationship between site landlords, commercial managers and installation service providers.
• Facilitate the end to process from site surveys to installation sign-off.
• Deliver on key installation and operational KPIs

HYBRID WORKING (ROLE SUITABILITY DEPENDENT)

We innovate, collaborate and optimise by coming together 2-3 days per week in the office