Operations Specialist

at  National Express

Stock Transportation Ltd. (a subsidiary of National Express LLC) operates more than 2,800 school buses and serves 35+ school districts throughout Ontario, Nova Scotia and Alberta. Our corporate office, located in Markham ON, houses the administrative and support functions for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation. With the support of National Express Group, a global leader in transportation, we are continually focused on delivering our service promise: Getting students to school safely, on time and ready to learn®.

QUALIFICATIONS

• High school Diploma or equivalent required; completion of college level Accounting courses preferred
• Fluent in French and English
• 1 to 3 years of experience with computerized payroll and billing systems; experience with Oracle preferred
• Excellent computer skills with strong working knowledge of Microsoft Office (Word, Excel, Outlook, etc.)
• Demonstrated ten-key and data entry skills
• Ability to maintain accuracy and speed in data entry
• Strong working knowledge of basic office equipment
• Excellent verbal and written communication skills
• Strong interpersonal skills along with demonstrated diplomacy skills
• Strong clerical skills
• Careful attention to detail

• Answering phone calls and responding to customer and Driver inquiries in a timely manner with the highest degree of courtesy and accuracy
• Facilitating the flow of information within the Customer Service Centre
• Completing Accounts Receivable, Accounts Payable, and Payroll tasks
• Entering data from timesheets on a daily basis; performing daily audits and entering corrections; transmitting payroll
• Entering information into various computer systems/applications
• Generating payroll and billing reports as needed
• Encouraging compliance with company policies and procedures
• Maintaining accurate, organized, and up to date filing systems for all administrative records
• Maintaining security of all files and records
• Scheduling and invoicing field trips and charters
• Performing general office duties including writing letters, generating reports, drafting pay-memos, copying, filing, faxing, etc