Operations Supervisor

at  CBRE

Posted
25-Mar-2024
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Administrative
Location(s)
Charlotte - North Carolina - United States of America

ABOUT THE ROLE:

Responsible for leading all aspects of day-to-day Office and Client Services (producer support) activities for defined business lines on a local basis. Will partner closely with Business Operations (P&L), Human Resources, Digital & Technology, Research, Marketing, and Facilities. Assures implementation of national operational strategies and coordinates efforts to integrate company services for clients, both internally and externally.

WHAT YOU’LL DO:

• With local leadership, act as business partner for efficient and strategic operations through continuous review and improvement of processes, raise to and work with leadership to resolve conflicting priorities, set S.M.A.R.T goals for employees that are linked to the strategic objectives of the organization and leadership; handle day-to-day issues as they arise. Act as liaison between operations and leadership and clients.
• Responsible for performing and/or leading all aspects of activities related to office services operations including office facilities/supplies/equipment, vendor relationship management, special events, etc.
• Responsible for a wide range of employment activities for an office including recruitment, selection, on-boarding/new hire orientation, coaching, mentorship and training. In partnership with Operations Managers and Human Resources, as appropriate, will also support performance management and terminations.
• Partners with marketing manager to ensure effective marketing service delivery, business promotion, advertisement and public relations.
• Help to support local accounting and finance activities including payables, revenue transactions, forecasting and budgeting.
• Responsible for the Real Estate and Business licensing processes to ensure full compliance with state and local licensing requirements.
• Will act as a backup resource to support any function, as the need arises.

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Bachelor’s Degree (BA/BS) preferred.
• 3+ years supervisory experience support to teams of professionals
• Ability to calculate figures such as percentages, discounts, and commissions and basic knowledge of financial terms and concepts with the ability to conduct basic financial analysis.
• Strong problem solving, interpersonal and organizational skills.
• Experience with Microsoft Office Suite required and the ability to edit templates in Power Point and/or Adobe InDesign.
• Strong marketing knowledge desirable.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future