Operations Supervisor - Fredericton

at  CBI Health

CBI Health is Canada’s leading community-based healthcare provider, delivering both rehabilitation and home health services. Our integrated, interdisciplinary network delivers physical and mental health services in clinic, home and facility settings or remotely through virtual care / telehealth. With over 12,000 dedicated staff supporting over 800 communities across the country, we deliver proven outcomes that meet the evolving healthcare needs of Canadians.
The Operations Supervisor will assist with staff supervision, coaching and scheduling and create a safe and secure home-like environment for clients, families and staff. Operations Supervisor may ialso provide customer service and intake coordination to referral sources, clients and families and liaise with stakeholders to ensure client schedule and funding needs are met, including completion and maintenance of service agreements.

ACCOUNTABILITY

• Supervise and provide direction to staff
• Assist in ensuring that Direct Support Staff are scheduled inthe homes in accordance wth the funding guidelines.
• Collaborate with Clinical, Operations Managers and Board Certified Behaviour Analyst where applicable to develop monthly activity recreational plan.
• Collaborate with the Clinical team to ensure follow through on contracted services, including the Individual Support Plan (ISP)/ Plan of Care (POC), and Behaviour Support Plan (BSP) protocols.