operations supervisor

at  Nova Scotia SPCA

• Durée de l’emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 32 to 40 hours per week
• Education:
• Expérience:

EDUCATION

• College/CEGEP
• or equivalent experience

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Attention to detail
• Large caseload
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking
• Bending, crouching, kneeling

EXPERIENCE

• 3 years to less than 5 years

• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Administer treatments as prescribed by veterinarian
• Address customers’ complaints or concerns
• Prepare and administer medications and vaccines under direction of veterinarian
• Plan and control budget and inventory
• Handle, restrain and care for animals undergoing treatment and surgery
• Counsel clients on animal health care
• Coach colleagues on new methods or work techniques
• Professionalism in customer service
• Provide customer service
• Provide nursing care and rehabilitation therapy for animals
• Hire, train and supervise staff
• Plan, organize, direct, control and evaluate daily operations