Operations Supervisor

at  The Travel Corporation AU

Qualifications:

• Previous experience in tour operations, travel coordination, or a similar role.
• Knowledge of local regulations and safety standards for tourism operations.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• Proficiency in reservation systems and Microsoft Office Suite.
• Ability to work effectively under pressure and adapt to changing priorities

We have a Full-Time position available for an Operations Supervisor to work at our Yulara Depot, to help bring the red centre to life! This is a chance to live and work in some of Australia’s most iconic locations and work within a tight knit team.

Responsibilities:

• Coordinate tour operations, including scheduling, logistics, and resource allocation.
• Oversee and assist with the management of driver guides, bus cleaners, general hands and house keepers
• Manage tour guides and drivers, ensuring they are prepared and equipped for each trip.
• Maintain compliance with regulatory requirements, including safety standards and permits.
• Handle customer inquiries and provide assistance throughout their journey.
• Support the training and induction process for new tour staff members.
• Perform administrative tasks such as booking management, data entry, and reporting.
• Process staff timecards and other payroll documentation accurately and in a timely manner.
• Collaborate with the management team to enhance tour offerings and improve operational efficiency.
• Ensure accuracy and completeness of records related to tour information, passengers, and activities.

Qualifications:

• Previous experience in tour operations, travel coordination, or a similar role.
• Knowledge of local regulations and safety standards for tourism operations.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• Proficiency in reservation systems and Microsoft Office Suite.
• Ability to work effectively under pressure and adapt to changing priorities.

Desirable

• Current HR Licence
• Current Senior First Aid certificate
• Current Vehicle Passenger Authority
• Those with a travel/tourism background will be highly regarded.