Operations Supervisor

at  Toll Group

About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
www.tollgroup.com
Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.
Retail, Consumer & Auto (RCA) provides specialised contract warehouse and distribution services to a range of industries across the globe including Consumer & Beverages, Specialty Retail, Auto and FMCG. We offer our customers an array of robust and flexible logistics and warehouse distribution solutions in the third-party logistics (3PL) market.
The Opportunity
We are looking for an Operations Supervisor to join our team in Eastern Creek NSW. The role of the Operations Supervisor is responsible for the scheduling and compliance of drivers, in real-time execution. You will review rosters and progress, while ensuring all drivers and staff follow OHS and site safety requirements.
Hours of operation for this role will primarily be 7:30am- 3:30pm, Monday - Friday. Some flexibility with start and finish times will be required in order to cover leave and meet other business requirements.

As a Transport Supervisor, you will:

• Plan and manage labour resources to meet the day to day service level targets, and exceed customer expectations.
• Coordinate the dispatch of trucks, drivers, and shipments to ensure on-time deliveries and pickups.
• Champion safety and ensure all drivers and operational staff follow OHS and site safety requirements.
• Promote a customer first mindset and ensure the daily operation is maximising profitability by linking management goals with practical means of achievement.
• Maintain clear and effective communication with drivers, customers, and internal teams. Address any issues or delays promptly to minimise disruptions.
• Ensure services are monitored for on-time delivery, and proactively collaborate with the customer to meet targeted delivery windows.

What We Offer:

• Join a large iconic transport company, and grow your skillset within the Toll business; utilising succession plans, bespoke online learning and development, and the wider Toll network.
• Market competitive salary
• A positive and collaborative work environment
• Opportunities for professional growth and development
• Local discounts on services and other special benefits for employees

About you:

• Previous experience within a similar role within Transport/Logistics industry essential
• A positive attitude and appetite to learn.
• Demonstrated experience with Operations, CoR, Fatigue Management desirable but not essential.
• An analytical mind-set – strong ability to problem solve.
• Exceptional communication skills – written and verbal.
• Computer literacy skills – MS Office Suite: Word, Excel, and Outlook.
• High attention to detail and the ability to meet deadlines within a time-pressured environment.

What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.

Please refer the Job description for details