Operations Support Admin with German

at  sennder

sennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitize and automate all road logistics processes. We move trucks with courage and the power of data to unlock endless and sustainable capacity at exceptional quality. Get to know us better by reviewing our “** About Us **” presentation.
We are a growing team looking for a Operations Support Admin with German in the Global Operations department to help us on our journey to revolutionize road freight logistics. The role is located in our Bucharest office.

WHAT YOU WILL DO …

As an Operations Support Admin with German, Central Operations at sennder, you will be responsible for coordinating and optimizing the day-to-day operations of our road transportation activities. You will be supporting our operational teams across our entire company and help steer greater operational efficiency and customer satisfaction. This role requires a profile with a strong doer mindset, and excellent organizational abilities.

KEY RESPONSIBILITIES:

Operations Management

• Support various aspects of road freight operations across shipper and carrier-facing activities, such as the registration in our system, scheduling, and execution of daily transports, carrier vetting, and payment operations.
• Improve quality through proactive communication and a detail-oriented approach.
• Troubleshoot daily issues and report on their status and actions taken.
• Ensure compliance with transportation regulations and company policies.

Stakeholder relations

• Collaborate hand-in-hand with our Operations Management teams in other offices across Europe and help them achieve greater efficiency in their day-to-day activities.

Performance Monitoring

• Monitor key performance indicators (KPIs) to measure operational efficiency, identify areas for improvement, and implement corrective actions.