Operations Support MHE Operator

at  National Logistics Services

COMPANY OVERVIEW

National Logistics Services (NLS) is Canada’s leading retail logistics provider for global lifestyle brands, including apparel, footwear, accessories, and sporting goods. NLS’s well-established Canadian retail relationships, transportation partnerships, and infrastructure provide our internationally recognized clients with a significant advantage for reaching and serving consumers in Canada and beyond through wholesale, brick-and-mortar, and e-commerce channels.

QUALIFICATIONS

• Minimum High School diploma; College diploma preferred.
• 1-2 years experience in a distribution, transportation and/or logistics environment is an asset
• Must have 3-5 years of MHE experience and a valid license
• You have strong communication skills: verbal, written, listening
• Demonstrates excellent interpersonal skills
• As an Operations Support, you have the proven ability to encourage and motivate others in a positive manner
• You have excellent keyboarding skills; well versed in Microsoft Outlook, Excel and Word
• Knowledge and experience using WMI and Navigator an asset
• Demonstrates the ability to work with multiple systems simultaneously
• You are willing and able to lift up to 50 lbs
• You have the ability to maneuver within the facility between departments
• You are able and willing to work overtime as required in order to meet time-sensitive service level standards
  National Logistics Services (NLS) is Canada’s leading retail logistics provider for global lifestyle brands, including apparel, footwear, accessories, and sporting goods. NLS welcomes diversity in the workplace and encourages applications from all qualified individuals, including visible minorities, Aboriginal People, and persons with disabilities. NLS is committed to providing accommodation for people with disabilities. To request any accommodation you may require to participate in the recruitment process (including alternative formats of materials or accessible meeting rooms) contact Human Resources to discuss your needs.
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PURPOSE

The Operations Support MHE Operator reports to the department Operations Supervisor and plays a key role in the day to day operational requirements for the business.

RESPONSIBILITIES

• Prepare all department documentation.
• Respond to all internal or client inquiries (via telephone, email, fax or in person) in a professional, polite manner.
• Ensure that all productivity reports are accurate and achieved to maintain service level standards.
• Data entry for multiple customers.
• Manage order flow in the warehouse management system and on the floor with the team.
• Help coordinate and supervise the activities with the shipping team.
• Assist team with troubleshooting any RF Issues.
• Supporting activities on the floor as required,( RF Scan, pick, pack, Fill Active)
• Assist with the unloading, loading, warehousing, and staging of merchandise throughout the Distribution Center using manual and/or mechanical means of the motorized equipment available (Raymond Reach Trucks, Counterbalance, Order picker and Walkie)
• Other duties as assigned