Operations Support Specialist

at  Ivy Prep Academy

JOB SUMMARY:

The Operations Support Specialist supports the administrative and operational support needs of the school administrators and operations department.

REQUIRED SKILLS ABILITIES:

• Strong verbal and written communication skills.
• Organized planner with a proven ability to multitask, take initiative, prioritize effectively, and deliver for multiple stakeholders on deliverables and deadlines.
• Strong work ethic.

EDUCATION AND EXPERIENCE:

• High School Diploma or GED required
• Minimum 2 years in a similar role
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• Organize and maintain an efficient and effective office that handles a variety of tasks for the administration, faculty, scholars, and parents of the school.
• Perform secretarial and clerical tasks of a varied nature. Many tasks will require a thorough knowledge of the rules and regulations of the school.
• Frequently exercise independent judgment within the scope and authority granted by the Operations Manager
• Act as a receptionist, greeting visitors, answering telephone calls in a pleasant and efficient manner, and communicating effectively in routine, sensitive, and confidential matters.
• Assist in monitoring the school calendar of events and use of facilities.
• Arrange appointments and maintain a schedule for the office staff as needed.
• Manage announcements as needed.
• Manage scholar locker rental.
• Order and maintain office supplies.
• Manage and complete lamination requests
• Create and maintain a clean, attractive, orderly, safe, and efficient office environment.
• Receive and distribute mail and packages daily
• Communicate to the Operations Manager and Director of Operations any unusual situations.
• Assist Administration in handling interruptions and emergencies, calling for assistance when needed.
• Attend required staff meetings and serve, as appropriate, on staff committees.
• Keep informed about school and district activities, requirements of the law and code, Board policy and regulations, and other information necessary for the functioning of the office.
• Continue to grow through collaboration with fellow staff members and participation in appropriate staff development and workshop programs.
• Display ethical and professional behavior in working with everyone who communicates or is associated with the office.
• Serve as a role model for scholars and staff in demonstrating positive attitudes, appropriate attire and grooming, accepting responsibility, and an effective work ethic.
• Protect confidentiality of records and information about scholars and staff and use discretion when sharing any such information within legal confines.
• Assist the school nurse with contacting parents of scholars that are ill, as needed
• Ensure that all communications from the office meet proper written and oral English standards.
• Maintain copiers daily
• Perform other duties as assigned
• Assist with attendance recording
• Prepare and send scholar attendance letters for the purpose of meeting state, federal and/or network requirements.
• Receive and document scholar absence notices