Operations Team Assistant (m/f/div)

at  FLOCERT

FAIR GLOBAL TRADE EVERYONE CAN BELIEVE IN

FLOCERT is a leading global certification body. Besides providing sole certification to Fairtrade, we also offer an array of services to support companies in sourcing on Fairtrade principles, where no Fairtrade Standard applies.
Founded in 2003, FLOCERT remains mission-driven and dedicated to working with all types of organisations, from small producers to internationally recognised brands, in order to promote fairness in global trade. Our accreditation as a Social Enterprise demonstrates our commitment to social business values.
With six international offices conducting business in over 120 countries, FLOCERT specialises in offering global reach with local expertise.
For more information, please click here.
FLOCERT is looking for an

DESCRIPTION

Are you an organised, proactive professional with a passion for making a difference? FLOCERT is seeking a dynamic Operations Team Assistant to support our Assurance Scheme Management and Competence Management units in our Operations Department. This is a one-year maternity cover position, offering a unique opportunity to contribute to the Fairtrade movement and gain valuable experience in a multicultural and mission-driven environment.
At FLOCERT, you will be part of a global organisation dedicated to promoting fair trade practices. We offer a supportive and inclusive work environment where you can make a meaningful impact. This is your chance to contribute to a cause you believe in while enhancing your professional skills. If you are ready to take on this exciting challenge and support our teams in driving the Fairtrade movement forward, we want to hear from you!

YOUR QUALIFICATIONS, EXPERIENCE AND SKILLS

• Professional education in office, business, or commercial fields.
• First experience as a team assistant is advantageous.
• Fluency in written and spoken English.
• Additional languages, especially Spanish, are a plus.
• Strong communication skills and multicultural sensitivity.
• Excellent organisational skills.
• Reliable and careful working attitude.
• Proficiency in using MS Office products.
• Flexible, proactive personality with efficient work style.
• Experience with databases is beneficial.
• Motivation for and commitment to Fairtrade principles.

You will split your time equally between supporting the Assurance Scheme Management (ASM) unit and the Competence Management (CM) unit. Main tasks include:

Assurance Scheme Management unit support (50%):

• Updating system documentation and arranging translations.
• Supporting compliance criteria revisions.
• Entering changes in the checklist designer on the Intact Platform.
• Preparing required reports for Fairtrade International and other stakeholders.
• Coordinating, preparing, and following up on team meetings.
• Assisting with ASM projects and maintaining deadlines.

Competence Management unit support (50%):

• Updating system documentation and arranging translations.
• Supporting compliance criteria revisions.
• Entering changes in the checklist designer on the Intact Platform.
• Preparing required reports for Fairtrade International and other stakeholders.
• Coordinating, preparing, and following up on team meetings.
• Assisting with ASM projects and maintaining deadlines.
• Administering and maintaining our learning platform “Fusion”.
• Uploading system documentation and sharing news.
• Supporting user management and training material development.
• Handling auditor field evaluations and the CM unit’s email account.
• Coordinating onsite and online training measures.
• Supporting the Operations Department peer exchange and ordering materials.